Delta Liquid Energy’s primary concern is that of customer safety. Despite every precaution, accidents can occur. Propane gas leaks, a clogged burner, or a natural disaster can quickly become a problem if simple safety guidelines are not followed. DLE urges you to take a few moments to read through the safety information below.
To view the Safety Data Sheet for odorized propane please click here.
DLE provides in-depth safety training to all delivery drivers, service technicians, and support personnel, and also offers helpful tips to customers through the “Propane Press” newsletter. Propane leaks and accidents can be prevented easily through propane tank safety, and the experts at DLE work carefully throughout California to ensure your safety.
Please follow these simple safety tips and call your nearest Delta Liquid Energy office immediately if a problem arises with your propane system. DLE Service technicians know how to safely handle problems that may arise. If you have any concerns, do not hesitate to call your local DLE office.
- If you can't light or keep the pilot lit in your hot water heater, there is most likely a safety feature working to warn you that there is a problem. Turn off the gas and call your local DLE office.
- If the burner on your range is not blue there may be a clog that needs servicing immediately. Turn off the gas and call your local DLE office.
Be Prepared for a Natural Disaster:
- Make sure you and your family know what propane smells like: propane has a strong, unpleasant smell (like rotten eggs or a skunk’s spray).
- Show your family where the outdoor propane supply and indoor propane appliances are located, and teach them how to turn them off.
- Consider anchoring or bracing your tank to help prevent it from moving, sliding, or falling over during an earthquake. Contact DLE for more information.
- Clear the area surrounding your tank of any tall or heavy objects that could fall on it during a storm or earthquake.
- Install a carbon monoxide (CO) detector on every level of your home.
- Make a list of instructions on how to turn off electricity, propane, and water supplies, and post the list in a convenient location that is made known to all family members.
If you live in an area that is prone to wildfires, be sure you are educated on the basics of wildfire safety when it comes to propane; click here to see a wildfire safety brochure or click her for a wildfire safety "Top 10" fact sheet.
If You Think You Smell Gas
- DO NOT turn on or off light switches, appliances or thermostats
- Evacuate everyone from the building immediately
- Shut off the gas supply from an outside tank
- Call your local DLE office or fire department immediately from a telephone outside of the building and stay outside
Because propane is denser than air, if you have a leak, it will settle on the floor in areas that are not properly ventilated. Any ignition source could cause an explosion.
Prevent Carbon Monoxide Poisoning in your Home
- Make a visual check of your vents to make sure nothing is blocked. Soot in and around a vent cap can be an indication that there is a problem with blockages or seals.
- When experiencing flu-like symptoms, leave the house to see if they clear up – if they do, there might be a carbon monoxide leak in your home.
- Open flues when fireplaces are in use and make sure that all doors on wood stoves fit tightly.
- VENTILATE whenever possible.
- Purchase a CO detector for your home from a local hardware home improvement store. Be sure to change the batteries on a regular basis!
“I’m Out of Propane!”
This is an uncommon occurrence and your out of gas situation may be caused by an unknown leak rather than neglect. Insurance statistics show that most accidents involving propane are caused by homeowners trying to re-light their pilots after running out of gas. If your pilot is out, call your local DLE office. We will send a qualified service technician to diagnose the problem.
Gas Grill Safety
- Familiarize yourself with manufacturer instructions and recommendations
- After refilling or exchanging a cylinder, keep valve closed and capped
- Check hoses and connections for leaks
- Clean grill well before use
- Always open the grill hood before lighting & grill in a well ventilated area
- When finished grilling, turn off the burner controls and close the cylinder valve
- Use matches when checking for leaks
- Use an accelerant when preparing grill
- Smoke while handling a propane cylinder
- Leave grill unattended
- Let children tamper with or play with the grill or the cylinder
- Store the grill or cylinder inside or expose to high temperatures
What to do with Your Propane Tank in the Event of an Earthquake
After an Earthquake
- Remember: After an earthquake is over, you are not necessarily out of danger.
- Earthquakes can move, shift, or damage propane lines and tanks. Call DLE immediately if any of these hazards exist.
- Never use a gas oven or range-top burner to provide space heating.
- Do not, under any circumstances, try to modify or repair valves, regulators, or other appliance parts.
- If it is safe to do so, inspect your propane appliances for water damage or other problems. If the appliances have electric components and have been exposed to water, they can create a fire hazard.
Remember: There is no earthquake season. Earthquakes can occur at any point in the year, in any weather, at any time of the day or night. Contact your local DLE office with any questions or concerns.
Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986
To comply with Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986, we are obliged to issue the following warning:
PROPANE contains chemicals known to the State of California to cause cancer or reproductive harm. State law requires us to warn you of the presence of these chemicals. Benzene, soot and formaldehyde are such chemicals. A trace amount of benzene may occur in propane, but will normally be consumed during combustion.
Exposure through leaking gas is possible. Soot and formaldehyde, byproducts of burning gas, are minimized by proper combustion. Delta Liquid Energy encourages all of its customers to use propane safely. You should read and follow all use, care, and manufacturer instructions for propane appliances and equipment. proper ventilaion and frequent inspection of propane appliances and equipment are highly recommended.
Our service technicians are available to check and adjust your propane gas appliances. A warning odor is added to propane so that leaks of unburned gas can be quickly detected. If gas odor is detected, call us immediately.
If you have any concerns, no matter how minor they may seem, please call your local Delta Liquid Energy office. Trained DLE technicians are more than happy to answer any questions you may have.